Healthcare

ConnectedCare: a unified mobile platform for providers and patients

Business needs

The company needed to develop a mobile app that allows medical providers to manage appointments and patient medications, view lab results, and monitor patient records
Also wanted to give patients and their loved ones an online interface to access their medical information

Challenges

Data Security & Compliance (e.g., HIPAA/GDPR)

Ensuring patient data is securely stored, transmitted, and accessed is paramount.

Dual-User Experience Design

Designing an intuitive interface that serves both healthcare providers (who need detailed, technical data) and patients/family members (who need simplified, clear access to information) is a UX/UI challenge.

System Integration & Interoperability

The app needs to connect with multiple back-end systems (EHRs, lab systems, medication databases, etc.), many of which may use different standards or legacy software.

Real-Time Data Synchronization

Managing real-time updates for lab results, appointments, and medication changes without delays or data conflicts is technically complex.

Solution

A secure, multi-platform mobile application available on both iOS and Android, designed with multi-language support and accessibility features such as zoom and voice dictation for visually impaired users. The app ensures full compliance with healthcare regulations—no data is stored on the device, and all information is encrypted end-to-end.